myInbox Support / Add tags to categorize contacts
Navigate to the Students tab.
Click Edit next to the contact you want to add a tag to.
Add a tag (any word of your choosing) in the pop-up and hit the Enter / Return key to make it live.
After you create a tag, it will be available to add to other contacts to create groups.

CSV import format:
1. Navigate to the Contacts tab
2. Click the Upload Contacts button
3. Download Sample File
4. Enter in tags separated with a + sign
5. Upload
