

When it comes to increasing enrollment and strengthening community engagement, many schools ask the same question: How do we stay consistently visible without burning out our team? The answer lies in a well-planned communication calendar that aligns marketing efforts with the school year’s natural rhythm.
In our recent Frogtummy Working Group, we focused on exactly that: creating a yearly marketing outreach plan that distinguishes between potential families and current families, while maximizing communication impact throughout the year. Here’s what we learned.
Why You Need a Year-Round Communication Strategy
The foundation of effective school marketing lies in understanding who you're talking to—and when. Our discussion centers around two primary audiences:
Potential Families:
Shown interest but haven’t yet enrolled.
Current Families:
Children are already attending your school.
Each group requires a distinct approach. Potential families need awareness, storytelling, and encouragement to apply. Current families need trust, clarity, and nurturing to stay engaged—and re-enroll.
What to Say and When:
The Communications Timeline
Live Working Group Discussion 🗣️
Tips from the Field: What Schools Are Doing Now
How to get families to read communications?
- Keep it clean and simple
Less is more. Keep communication as short as possible while still getting the message across. Use a newsletter template with bold paragraph headers and highlight time sensitive information. - Use text messaging when necessary
Send information via text message when time sensitive or of high importance. - Check to see how communication looks
Send messages to yourself to check for accuracy and make sure they are easy to read. Most families read their email on a mobile device so check to see how messages look on mobile as well. - Keep messages short
Consider breaking messages up and sending separately to shorten the length of the message. Some schools send a bi-weekly newsletter. - Send newsletters as JPGs
When sending your newsletter via email & text, show the newsletter "inline" as a JPG (in addition to attaching as a PDF and viewing on a website). A JPG can be scanned quickly without opening a file or visiting a website.
How to make communication to families personal?
- For potential families, hold in-person events throughout the year
Whenever possible, invite new families into your school. Ideas from schools include:- School Tours
- Enrollment Interest Meetings - One school holds these monthly with two Directors and they have been well attended.
- New Family Events - This would include orientations, Accepted Family Welcome events, summer BBQs, etc.
- For new families, check in and get feedback
Reach out to new families in the Spring and see how their students are doing. Follow-up by having them come in to record parent/student testimonials. - For current families, remember they still need nurturing
Current families should have an easy way to communicate with the school. Use two-way communication to help nurture relationships with current families.
Watch Recording
54:16 length